Home Depot Protection Plan
*Accidental damage, intentional damage, loss and theft are not covered.
^See Terms and Conditions for full details.
Protection Made for Appliances
- Refrigerators
- Ranges/Hoods
- Washers/Dryers
- Dishwashers
- Microwaves
- Freezers
- Ranges
- And More!
✔ Covers mechanical and electrical malfunctions plus product breakdowns during normal use.*
✔ Covers up $250 of spoiled food caused by mechanical failure of protected appliances.
✔ 100% parts and labour, no deductibles or hidden fees.
Here to Help 24/7
Serviced by SquareTrade, an Allstate company
✔ File a claim in minutes.
✔ Contact tech support.
✔ Get answers to questions.
Add 4 Years of Protection Beyond the Manufacturer’s Warranty
✔ Covers your new appliance for an additional 4 years after the manufacturer’s warranty ends.
✔ Includes premium tech support for smart appliances during the manufacturer’s warranty and the entire 4 year protection plan term.
Fast Repairs or Replacements
✔ 5-Day Service Guarantee: We guarantee a service appointment will be available within five days of your approved claim unless manufacturer’s service or parts are required* or you’ll be eligible to receive a $50 cheque^ and we’ll still fix your appliance fast.
*Guarantee available in limited areas within Canada. Some appliances require service directly from the manufacturer. In those instances, we can’t guarantee speed of service by the manufacturer.
^Must submit request for payment within 60 days of the claim approval.
Our Mission is to Complete Repairs in One Service Visit
✔ Most repairs are finished in one service visit so you don’t have to wait for us twice.
✔ All of our technicians are certified and have background-checks.
We Solve 25% of Issues Over the Phone Without Needing a Service Visit
✔ No matter what the issue, visit hdprotectionplan.ca to get started.
✔ All plans come with one Preventative Inspection: We’ll send a certified technician to inspect your appliance and make sure it’s working properly.*
✔ Smart appliances also come with premium tech support to help with new product setup, connecting to Wi-Fi or other devices and troubleshooting.
*Available in limited areas within Canada. See enclosed Terms and Conditions for full details.
If We Can’t Fix It, We’ll Make It Right
✔ If we can’t repair your covered appliance and a replacement is offered, the replacement will be brand new (never refurbished) and come with equal or better features* or we’ll reimburse you for a new appliance.
✔ No Lemon Policy: If a covered appliance has two service repairs for the same issue and a third is needed during the protection plan term, you will be eligible for a replacement or reimbursement.
*We cannot guarantee that a replacement appliance will have the exact same features, as manufacturers may discontinue certain features in newer model appliances. Up to the coverage amount. See enclosed Terms and Conditions for full details.
*Your purchase is covered for mechanical and electrical failures, plus product breakdowns during normal use. Accidental damage, intentional damage, loss and theft are not covered.
We've Got a Plan for That
- Power Tools
- Small Appliances
- Outdoor Equipment
- Patio & Grill
- Heating/Cooling
- Fireplaces/Stoves
- Holiday Décor
- And More!
Power Surges
Hardware Failure
Gear Failure
Component Failure
Mechanical & Electrical Failures
Button Failure
Here to Help 24/7
Serviced by SquareTrade, an Allstate company
✔ File a claim in minutes.
✔ Contact tech support.
✔ Get answers to questions.
Award-winning Customer Service
Premium tech support for smart home and Wi-Fi-enabled devices.
Easy online claims available 24/7.
Fast repairs or replacements.
No deductibles or hidden fees.
NOTICE CONCERNING THE LEGAL WARRANTY
The Consumer Protection Act gives a warranty on all goods you purchase or lease from a merchant.
The goods must be usable:
- for the purposes for which they are ordinarily used (section 37 of the Act) and
- in normal use for a reasonable length of time, which may vary according to the price paid, the terms of the contract and the conditions of use (section 38 of the Act).
For more information on this legal warranty, go to the website of the Office de la protection du consommateur at www.opc.gouv.qc.ca.
Protection Plan FAQ
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You can purchase your Home Depot Protection Plan in store or online. If an article doesn't prompt online as being Home Depot Protection Plan eligible it may still be eligible in store. Contact us for details.
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Yes, your receipt is required to file a claim. Visit hdprotection.ca and follow the instructions to save your receipt.
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You can manage your plans online anytime from hdprotection.ca.
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You do not need to register your plan, but it can save time in the future. Visit hdprotectionplan.ca for more information on how to register your plan.
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Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the warranty period but is included in your Home Depot Protection Plan, the plan will cover it.
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During the first 90 days of your protection plan:
If you purchased your protection plan at a Home Depot store, bring the receipt for your plan back to the location where it was purchased or call 800-759-2054. If you purchased your plan online, you can cancel it here.
After the first 90 days of your plan:
You can cancel it here (serviced by SquareTrade, an Allstate company).
Terms & Conditions
View Terms & Conditions for complete coverage details. Limitations and exclusions apply. Term begins on the date of purchase but does not replace the manufacturer's coverage. If you purchased your plan prior to August 27, 2020 you can find your Terms & Conditions here.
✔ File a claim in minutes.
✔ Contact tech support.
✔ Get answers to questions.