Please note that a standard diagnostic fee will apply for this service. Please speak to our Home Depot Installer for more details.
4.6 ★
Overall
Rating
4.6 ★
Installer
Workmanship
4.6 ★
Installer
Care
All of our furnace repair experts are licensed HVAC technicians with many years of experience on the job. They are rated and reviewed by customers like you.
Figures based on 2023 Canada-wide averages.
Get Timely Furnace Repair Services From Our Trusted Professionals
With furnace repair services from The Home Depot, we make the experience easy. Choose Furnace Repair Services If:
✔ Your furnace is failing to heat your home properly or at all;
✔ You want to keep your existing furnace running efficiently, where possible; and
✔ You’re looking for experienced HVAC technicians to get the job done right.
What’s Included With Furnace Repair Services?
When you choose furnace repair services from The Home Depot, you get:
Certified HVAC Technicians
Our furnace repair experts are licensed HVAC technicians, with the skills and experience to diagnose and resolve any issues you may be having with your furnace.
Energy Efficiency
We help you prioritize energy efficiency. Prompt furnace repairs will allow you to maintain and restore the performance of your system, which means you save energy and stay comfortable.
Thorough Inspection
Our furnace repair technicians start each visit with a thorough 21-point inspection* of your equipment to ensure all major trouble spots are identified and addressed promptly and properly.
* Please note that a standard diagnostic fee will apply for this service.
How It Works
Here’s how to arrange your furnace repair services today:
1 Schedule a Visit
- Submit your request for furnace repair services and a Home Depot Associate will call back to schedule a diagnostic visit for your furnace. * Please note that a standard diagnostic fee will apply for this service.
- If you require emergency furnace repairs, please let us know so that we can prioritize your repair visit.
2 Diagnosis & Discussion
- Your Installer will arrive at the scheduled time and perform a 21-point inspection of your furnace. They will discuss their findings with you, explain your options (repair or replace) and provide a detailed quote.
- If emergency furnace repair is not needed, you can choose to schedule repairs for a later date.
3 Repair & Final Inspection
- Your Installer will complete the gas furnace repair work, test the equipment, and confirm with you that the repair has been made.
- They will return all equipment to its original state, perform a thorough cleanup and validate that everything is in working condition.
Why Choose The Home Depot?
We Repair All Brands and Models
Our licensed HVAC specialists provide furnace repair services for all brands and models, new or old, gas or electric, whether it was purchased from a Home Depot Installer or otherwise.
Quality Work Guaranteed
Your furnace repair service is backed by a 1-year labour warranty, with ability to extend warranty for up to 10 years. We offer a 90-day guarantee for any parts replaced during repair.
Trusted Installers
Home Depot Installers are licensed professionals who have passed background checks, so you can be confident in their reputation and the quality of their work.
Check Before You Call
Please verify the following before arranging a furnace repair visit from our HVAC technicians:
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1 What are my thermostat settings?
- It may seem obvious, but your thermostat should be the first thing to check if your home feels colder than normal.
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2 Do I need a new furnace filter?
- A dirty furnace filter can impede air flow in your home and impact your furnace’s ability to deliver heat.
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3 Are my air registers closed or blocked?
- If parts of your home aren’t getting enough heat, make sure that nothing’s in the way of your air registers.
Frequently Asked Questions
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- Your furnace repair service cost will depend on the nature and extent of the repairs required. Other factors, such as existing warranty coverage, can affect your gas furnace repair cost as well.
- During your appointment, the HVAC repair technician will provide a detailed quote and explain any recommended furnace repairs before starting any work.
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- When you place a request for emergency furnace repair, your call is prioritized. You can expect to receive a callback within 4 hours to verify the nature of the emergency and arrange a timely visit from one of our technicians.
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- Our home furnace repair technicians consider “no heat” to be the highest-priority emergency furnace repair request and will respond as quickly as possible. They understand that restoring heat to your home in a timely manner is critical not just to your wellbeing, but also to preventing additional problems, such as freezing pipes.
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- Problems with major components, such as the blower motor or heat exchanger, are common culprits when your furnace stops working.
- Other reasons could be a dirty air filter, which could impede or even block airflow between your furnace and the rest of your home.
- You should always check that your thermostat is working and set properly as it could also be the reason your furnace is not turning on or providing enough heat to your home.
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- With annual maintenance and care, a gas furnace can be expected to last 15-20 years.
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- If your furnace stopped working, it could be due to the failure of major components such as the blower motor, blower belt, heat exchanger, pilot light or limit switch. A broken thermostat can also be the culprit. During your furnace repair visit, our technicians will be able to diagnose and resolve any of these issues.
- If your furnace stopped working or is not performing properly, some of the most common problems are a dirty air filter, the wrong thermostat settings, dirty ductwork, or closed and/or obstructed dampers and air registers. We advise that you rule out and/or resolve these potential issues prior to booking a gas furnace repair visit.
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- The decision to replace a gas furnace rather than repair it usually comes down to cost and warranty coverage, as well as the age and condition of your existing equipment.
- Your furnace repair technician will be able to advise you whether it makes more sense, considering both cost and benefit, to repair an aging furnace or invest in a new one.
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- If you’re hearing any noises from your furnace that are louder or otherwise different than usual, it’s likely your blower motor or another component needs servicing or replacement.
- Our HVAC repair technicians will be able to find the source of these noises and address them during your furnace repair service.
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- If you notice a sour or rotten egg smell when your furnace is on, there may be a problem with the gas supply. Shut it off immediately and notify your natural gas provider right away.
- Turn your furnace off and schedule emergency furnace repairs if you notice acrid, burning or chemical smells when it is running. These could be caused by anything from a cracked heat exchanger to burning or damaged electrical components.
- Always turn the furnace off before removing the air filter.
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- Yes – and it may even mean that no furnace service appointment is needed. Checking your thermostat settings is one of the first things you should do when you notice your furnace not turning on or delivering as much heat as it should.
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- It is extremely unlikely for a gas furnace to explode; however, a broken or improperly maintained furnace can present a higher risk of carbon monoxide exposure or fire. We highly recommend that you schedule regular annual furnace service appointments to ensure it continues to function properly.
- If you smell gas in or around your home or when your furnace is running, you may have a natural gas leak. We urge you to shut off your furnace and notify your natural gas provider as soon as possible.
Related Services
Furnace Repair Services From The Home Depot
Trust the professionals at The Home Depot Home Services to take care of your gas furnace repair needs. Whether emergency furnace repair or any other fix is needed, our experienced furnace repair technicians are committed to getting the job done right and on time.
Emergency Furnace Repair
What happens when you’re left with a furnace not turning on? If your home’s furnace stopped working, don’t get stuck in the cold; contact us! Our HVAC repair technicians will prioritize your request, responding quickly to handle your emergency furnace repair needs and restore heat and comfort to your home as soon as possible.
Furnace Repair Service For All Brands
Our licensed HVAC professionals handle furnace repair service for all major brands. High-end, high-efficiency or low-efficiency furnace, gas or electric furnace – it doesn’t matter. Whether you purchased your furnace from a Home Depot Installer or otherwise, our furnace repair services are available to meet your needs in a timely way.
Protect Your Investment
With furnace repair services, we’re committed to ensuring that your furnace continues to run as smoothly and efficiently as possible, for as long as possible. With professional gas furnace repair when needed, plus regular HVAC maintenance, most furnaces will continue to work well for up to 20 years, which means you get the most out of your HVAC investment.