What is The Home Depot’s price guarantee?

• Custom or Special Order products (with the exception of Special Order appliances) – meaning customized or configured products (e.g., custom ordered blinds or carpet) from a competitor
• Volume or wholesale discount pricing and trade quotes offered by competitors
• Discontinuations, liquidations, clearance, and close-out prices
• Competitor bid and auctions site pricing
• Items sold via a third-party or discount site, including marketplaces and third-party sellers - meaning any products that are not sold directly by a competing retailer
• Open-box or display merchandise as well as returned, damaged, pre-owned, reconditioned, refurbished or previously discounted products
• Competitor pricing for professional services, including labour, assembly and installation costs
• Rebates, free offers, gifts with purchase, gift cards, prepaid cards, or bundle offers
• Unspecific offers
• Credit, lease, or financing offers and programs
• Fraudulent prices and advertised pricing from a competitor based on typographical error, misprint or other error
• Rain checks, retroactive price adjustments
• Non-branded items
• Items with inflated shipping charges
• Taxes, delivery and shipping
• Products and services furnished by Home Services
• Direct-from-vendor/manufacturer pricing

Our in-store process consists of three steps:

1. Ensure the identical product is in-stock at the competitor
2. Present details of the competitor’s pricing via a flyer, printout, photo, or website, during the offer period, to your cashier at the time of checkout.
3. We will confirm if the product qualifies for our Price Guarantee.

Our online process consists of three steps:

1. Ensure the identical product is in-stock at the competitor, and if it’s an online product, it must be available to ship to your location.
2. Contact Customer Support and provide the following details:

• Brand name
• Model number
• Link to product on homedepot.ca and details of competitor’s pricing via a flyer, printout, photo or complete web address to the product

3. We will confirm if the product qualifies for our Price Guarantee.

We will accept a flyer, printout, photo, or website, showing the competitor’s price during the offer period. We will verify the price and local availability of the product.

Yes, at the time a price match is requested, a competitor’s product must be in-stock and for online items, available to ship to your location.

The Price Guarantee applies to all customers including Pros. Our Price Guarantee is only available at the time of purchase. Competitor prices must be in Canadian dollars. The discount is applied before taxes and environmental stewardship fees or other levies, if applicable. We reserve the right to limit purchases to reasonable requirements. For Pros, a reasonable quantity is one job-lot or one household quantity. This Price Guarantee cannot be combined with any other offer.

No. Our policy does not apply to vehicle rentals, delivery, or Home Services.

We price match rental equipment and tools that are the same make, model and brand available for rental at local equipment and tool rental businesses. Items being price matched from our rental centre are not eligible for the 10% discount. If you find a current lower rental price for the same duration (excluding deposit fee and any other fees charged by competitor) on an identical, in-stock rental from a local equipment and tool rental business, we will price match only. Prices will be matched to localized prices available.

No. Our policy only applies to the price of a product, excluding shipping.

Items from Retail Stores: If you find a current lower price on an identical, In-Stock item from a local retailer’s store or website, we will match the price and beat it by 10%. Items from Online-Only Stores: If you find a current lower price on an identical, In-Stock item from a Canadian online-only retailer’s website, we will price match only. Items from online-only retailers are not eligible for the 10% discount. Validation required. In-Stock, new products only. Exclusions include: Rebates, free offers, gifts with purchase, gift cards, prepaid cards, bundle offers, financing offers, display merchandise, rentals, Home Services, taxes, shipping (including items with inflated shipping charges), delivery, auction/bid pricing, discontinuation and close-out prices, volume/wholesale/trade quote pricing, items sold via third party or discount site (including marketplaces), fraudulent prices or typographical errors/misprints. Other Terms: Price match only available at time of purchase. Prices for online items will be matched to localized online prices if available and must be available to ship to your location. Discount applied before any taxes and fees. We reserve the right to limit purchases to reasonable requirements. Cannot be combined with any other offer.