Products FAQ

Over the years, we've learned that different geographical areas have different merchandise demands. The merchandise selection in each Home Depot store is based on its particular customer and climate needs, and on local building code requirements.

Yes. Home Depot's At-Home Services, available in most areas, provides complete installation of roofing, siding, windows and other products. Please see the Home Services page for more information.

Yes, in addition to the 35,000 products stocked by each Home Depot store, we offer approximately 250,000 more products through our special order services. Contact your local Home Depot store for more information.

At The Home Depot Canada, our goal is to provide everyday low prices on all of the items we sell. To achieve that goal, we partner with local manufacturers wherever possible to bring you the lowest prices. As a result, prices for identical items may vary based on local costs.

Product prices offered on this Site may vary from other advertised prices due to varying conditions in different geographic markets.

The prices displayed on this Site are quoted in CDN dollars and are valid and effective only within Canada, and such prices do not include shipping and handling (unless otherwise indicated) or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and taxes that may apply to your order.

While our goal is an error-free site, we do not guarantee that any content is 100% accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Home Depot reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

We reserve the right to limit quantities to the amount reasonable for homeowners and our regular contractor customers.

As required, The Home Depot Canada maintains and provides Material Safety Data Sheets (MSDS) to customers and employees upon request. To obtain an MSDS, simply contact the 3E Company (1-800-451-8346). 3E is available 24 hours/day, seven days/week. 3E Company will provide the MSDS via fax or mail. Please identify yourself as a Home Depot customer and provide the following information to the 3E Company.

• Full product name
• Manufacturer name
• Product and/or part number and UPC number

Gift Card is valid for the purchase of merchandise/services at any The Home Depot® store in Canada and online at homedepot.ca. Gift Card is not a credit/debit card and is not redeemable for cash (unless required by law), cheque, or credit. Gift Card cannot be applied to any credit or loan balance, Tool Rental Deposits, or for purchases outside a The Home Depot store. Lost, stolen, or damaged Gift Cards will not be replaced without valid proof of purchase. Replacement value is the value of the Gift Card at the time it is reported lost or stolen. Gift Cards purchased with cash will not be replaced unless required by law. Contact your local store for details. Returns for purchases made with this Gift Card are subject to The Home Depot’s Returns Policy (details available at any The Home Depot store) and eligible refunds will be issued in store credit. Gift Card may be deactivated or rejected if fraud is suspected in the issuer’s sole discretion. Check your balance at any The Home Depot store or online at homedepot.ca. Reload Gift Card value at any The Home Depot store or online at homedepot.ca. Gift Card is issued by Home Depot Incentives, Inc., which reserves the right to change these terms. © 2024 Home Depot International, Inc. All rights reserved.